Buying Guide – Aura Eye Wear

We aim to make your eyewear shopping experience easy and convenient. This guide walks you through the process of selecting and purchasing eyewear from our website.

 

Browse and Select Eyewear

• Explore our wide range of eyewear, including prescription glasses, sunglasses, frames, spectacle lenses, and contact lenses.
• Use our navigation menu or search function to find the perfect pair.
• Browse by category, brand, or specific features to narrow your options.

 

Selecting Eye Power

• Manual Entry: If you have an eye power prescription, you can enter the details manually during checkout. Instructions will be provided.
• Prescription Upload: Upload a clear photo of your prescription document, and our team will review it for accuracy.

 

Submitting Eye Power Later or Contacting Helpline

• Submit Later: Proceed with your order without entering your prescription and update it later via your account.
• Contact Helpline: If you need assistance, press the floating call button on our website to connect with our support team.

 

Secure Payment and Checkout

• Once you’ve selected your eyewear, proceed to secure checkout.
• We offer multiple payment options, including credit cards and online payment methods.
• Enter your billing and shipping details accurately to ensure a smooth delivery process.

 

Order Confirmation and Tracking

• After placing an order, you will receive a confirmation email with order details, including your order number and estimated delivery time.
• Once your order is shipped, a tracking number will be sent to monitor your package’s progress.

 

Customer Support and Assistance

We are dedicated to providing exceptional customer support. If you have any questions or need assistance, contact our helpline or customer support team.

Thank you for choosing Aura Eye Wear. We are committed to making your eyewear purchase seamless and enjoyable.